Joe Duffy Assist
Your emergency assistance service
Joe Duffy Assist Recovery Service is an emergency assistance service designed to suit you. Joe Duffy Assist operates 24 hours a day, 365 days a year for you to contact, should your vehicle experience a breakdown. Joe Duffy Assist are trained to the highest standard and backed by the latest computer technology and mapping facilities together with a fully trained network of Recovery Operators throughout Ireland.
ROADSIDE ASSISTANCE AND RECOVERY
If your vehicle suffers a breakdown:
• An electrical or mechanical failure which immediately renders the vehicle immobilised.
• Running out of fuel
• Flat tyres
• Locking your key in the vehicle
Help will be sent to the scene of the breakdown and we will pay call-out fees and mileage charges needed to repair or assist with the vehicle.
If, in the opinion of the Recovery Operator, they are unable to repair the vehicle at the roadside, the Recovery Controller will assist in the following way:
• Arrange for your vehicle, you and up to five passengers to be recovered to the nearest garage able to undertake the repair, or;
• If the above is not possible at the time of the breakdown they will arrange for your vehicle, you and up to five passengers to be transported to your home address or original destination.
HOME ASSIST
A Recovery Operator will be dispatched to your home
address or within a 2km radius. Attempts will be made
to repair your vehicle on the spot. If a repair is not
possible they will transport your vehicle to the nearest
repairing garage.